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Conflict Resolution Workplace Training

Building Positive Relationships and Productive Work Environments

£25.00+ VAT

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Key Points

⦿ Understand the nature and types of workplace conflicts
⦿ Identify common causes and effects of conflicts
⦿ Learn conflict resolution techniques and strategies
⦿ Develop effective communication and active listening skills
⦿ Promote collaboration and foster a positive work culture

Conflict Resolution Workplace Training Introducing our comprehensive Workplace Conflict Management Training. The Confederation of British Industry estimates that workplace conflict costs businesses around £33 billion annually, with up to 20% of leaders’ time spent dealing with conflict-related issues. Additionally, conflict can lead to intangible costs such as reduced loyalty, commitment, motivation, teamwork, and morale.

This Conflict Resolution Workplace Training online course begins by explaining the various forms of workplace conflict and then delves into the most common causes and their effects on the workforce. It covers the stages and build-up of conflicts, providing extensive modules that outline effective conflict resolution techniques applicable at any stage.

In addition to addressing the negative impacts of conflict, the course explores how skilful conflict management can lead to positive outcomes in the workplace. These include the development of shared ideas, the ability to reach compromises through increased trust, and creating an environment where differences of opinion are celebrated and considered rather than suppressed.

By completing this course, participants will gain a deep understanding of workplace conflict dynamics and acquire practical skills to effectively manage and resolve conflicts. This training promotes a harmonious work environment, enhances productivity, and fosters a positive organisational culture.

Note: Investing in workplace conflict management can yield significant returns by reducing costs, improving employee satisfaction, and fostering a more collaborative and productive work environment.

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Solve a workplace dispute

Course Covers

Understanding the nature and types of workplace conflicts
Identifying common causes and effects of conflicts
Exploring conflict resolution techniques and strategies
Developing effective communication and active listening skills
Promoting collaboration and fostering a positive work culture

Health & Wellbeing

We prioritise the health and wellbeing of our learners. Throughout the course, we provide a supportive learning environment and encourage self-care practices to ensure a positive and enriching experience.

Certification

Upon successful completion of the course, participants will receive a certification recognising their knowledge and competence in conflict resolution in the workplace. This certification can enhance professional credentials and demonstrate the ability to effectively manage conflicts.

£25.00

Purchase secured and fulfilled by VideoTileHost

Further Progression